Frequently asked questions
What is Bonnett Life?
An Atlanta-based brand celebrating Black women, natural hair, and the women who wear their bonnets with pride. Our signature art appears on apparel, accessories, and home goods.
How are your products made?
Every item is printed on demand by our production partner as soon as you order. That means less waste, but it also means your order takes a few extra days to make before it ships.
How long will my order take?
Production usually takes 2–5 business days, plus shipping time. You will get a tracking number by email as soon as your order ships.
Where do you ship?
We currently ship within the United States. Shipping is a flat rate, and free on orders over $50.
What sizes do you offer?
Sizes vary by product, and each product page lists the sizes available. If you are between sizes, we recommend sizing up for hoodies.
What payment methods do you accept?
All major credit and debit cards, plus Apple Pay and Google Pay, through our secure Stripe checkout.
What is your return policy?
Because each item is made for you, we cannot accept returns for change of mind or wrong size. If your order arrives damaged, misprinted, or defective, email us within 30 days with a photo and we will replace it or refund you.
How should I care for my items?
Wash apparel inside out in cold water and hang to dry or tumble dry low. Do not bleach, and do not iron directly on the print.
Can I customize a design?
Not right now, but new designs are always in the works.
How do I reach you?
Email Brian.pickens@gmail.com. We reply within one business day.